Juneau Job Openings
In Juneau, we conduct three highly-acclaimed tour programs: the Whale Watching & Wildlife Quest (3 hour cruise), the Evening Whale Quest (2.5 hour cruise), and the Tracy Arm & Glacier Explorer (5 hour cruise). Our whale watching cruises are often "packaged" with other popular Juneau attractions, such as the Mendenhall Glacier and/or the Gold Creek Salmon Bake. Our tours are designed to explore, observe and learn about the natural history and wildlife of Southeast Alaska.
We presently operate eight vessels based in Juneau. They are all high-speed, waterjet-powered catamarans (built in our own Sitka shipyard) that have been specially designed to enhance our guest's comfort and tour experience. All Juneau-based vessels are rated to carry up to 150-passengers, and they typically operate with a 6-person crew: a captain, a lead deckhand, a naturalist and three passenger service crew. Many of our crew and support staff return to work with us for several seasons, and many do similar "outdoor adventure" jobs, in other parts of the world, during our off-season months.
Positions that are available in Juneau include:
Captain
Requires a USCG master's license (100 ton minimum) and an FCC marine radio operator's permit. Prior experience in the marine tourism industry and particularly on passenger vessels is desirable. Preference is given to applicants with knowledge of diesel mechanics, waterjet propulsion, and electrical systems. Must be able to build team and maintain crew moral to provide a quality experience for our guests.
Deckhand
Requires basic seamanship skills. Mechanical aptitude and some experience with diesel engines preferred. Assist Captain to monitor vessel systems and troubleshoot problems. Interact with passengers and perform customer service duties. Provide for passenger safety while underway and maintain impeccably clean vessel at all times. Must be able to work as a team member and be comfortable interacting with guests.
Naturalist
Requires public speaking ability and experience using PA systems. Develop tour narrative and conduct natural history presentations for groups of up to 140 passengers. Assist passengers boarding & disembarking; provide safety and emergency orientation; and work as a team member to distribute snacks and maintain impeccably clean vessel at all times. Biology and natural history background helpful.
Passenger Service
Interact with passengers by answering questions and helping with specific problems or requests. Operate galley which includes food preparation, snack service, and the sale of retail items. Must practice basic seamanship and provide for passenger safety while underway. Maintain impeccably clean vessel at all times. Must be able to work as a team member and be comfortable interacting with guests.
Tour Representative
Direct & assist guests while dispatching tour buses from Juneau cruise ship piers. Company liason to ship staff and assist with sales & logistics. Collect tickets and conduct end-of-day settlements. Assist with periodic reports & distribution of marketing materials. Present a professional and friendly attitude at all times (no matter how cold, wet and tired you get) and be able to answer an infinite variety of questions. Must be able to stand for long periods of time; walk up to 3 miles per day; be able to complete tasks with minimal supervision and have excellent math skills. Must be able to work as a team member and be comfortable interacting with strangers. This is a shore-based position.
Supply Coordinator
Manage tour and retail supply inventory for fleet of vessels. Schedule and monitor vendor deliveries and handle stocking of goods received. Manage retail cash/check/credit card receipts for each vessel and balance at end of tour day. Track use of supplies and keep accurate records and prepare periodic reports. Must have previous experience with inventory control including ordering, tracking, and stocking of supplies and merchandise. Must be able to work in assorted locations, either dock, storage facility, vessels and/or main office. Need a valid driver's license and good driving record. This is a shore-based position.
Tour & Transfer Dispatcher
Oversee and coordinate via radio & phones the movement of vessels, motorcoaches, other vehicles and passengers to and from Allen Marine's private dock facility at Auke Bay. Monitor updates to passenger counts and modify vessel tour schedules as needed. Make changes to crew schedules and assign relief crew as needed. Meet & greet passengers as they arrive at facility and direct their safe movement between coaches and vessels. This is a shore-based position.
Assistant Port Engineer
Assist Port Engineers with the fueling and maintenance Allen Marine vessels and vehicles. Perform other routine maintenance at Auke Bay dock facility, as assigned. This is typically a shore-based position, however, occasional work as a relief crew member aboard vessels will be required.
For All Positions:
- Preference is given to applicants who are fully available to work from late April through the end of September.
- Must be drug-free. Allen Marine participates in a Coast Guard required pre-employment & random drug screening program for all employees.
- Must be at least 18 years old at date of hire, and able to lift and move objects up to 50 pounds.
- Must be able to work varied hours, including weekends and holidays.
Please download an application and fax to 907-789-1743, or email to juneauwork@allenmarine.com. Only fully completed applications with verifiable references will be considered. Resumes may be attached, but will not be accepted in lieu of an application.
Our 75-minute interview process is designed to be very comprehensive. In addition to asking questions about your previous work experineces and providing information specific to our job positions, we will talk about what it is like to live and work in Juneau, including housing, transportation and costs.
All employees must be legally authorized to work in the United States. Allen Marine Tours cannot sponsor work visas for non-citizens or non-residents of the United States. As a condition of employment you will be required to submit proof of eligibility.